About

Prime Access Consulting (PAC) is a global inclusive design firm. Our inclusive design methodology is applied to everything PAC works on. We center inclusivity at the heart of our practice, whether helping to design an exhibition or an entire museum, achieve a fully WCAG conformant and accessible website, building a fully inclusive mixed-reality experience, or conducting any of our many accessibility and inclusive design trainings. The output of this methodology is not only accessibility, but rich products and experiences enjoyable by all people in an operationally scalable and sustainable manner.

What We Believe

We believe inclusive design is good design and that exclusion is often the result of mismatched intentions. Our responsibility is to know how our design intent affects, responds to, and facilitates user intentions. Resolving these points of exclusion yields not only inclusion, but innovation. Whether helping with the fundamentals of the built environment or the exacting nuances of advanced digital interfaces, inclusive design helps everyone. This means recognizing and honoring the agency of all people regardless of their ability or disability. We subscribe to the environmental/social model of disability, which recognizes that the problem is that our environments are disabling, not people being disabled. This commitment is centered in all that we do and everyone with whom we collaborate. It is the impetus that drives our work and fuels our eagerness to explore, engage with, and comprehensively solve the most challenging problems.

Who We Are

PAC's accessibility and inclusivity efforts are spearheaded by industry leaders Sina Bahram and Corey Timpson. Our dynamic 15-person team comprises a diverse group of subject matter experts, each contributing unique skills, experiences, and intersectional perspectives. This rich diversity of backgrounds and approaches fuels our ability to create innovative and truly inclusive solutions. We are designers, technologists, strategists, educators, and implementers, working collaboratively to push the boundaries of what inclusive design can achieve. Our collective efforts are grounded in a deep commitment to making spaces, information, and experiences more equitable and accessible for all people. Read more about the team.

How We Think

Everything exists within an ecosystem, whether we are referring to a website, an exhibition, an entire museum, a theme park, or a stadium, there exists a distinct and complex ecosystem. If we are careful to make informed and deliberate decisions when designing, building, and operating that ecosystem, then we can not only achieve inclusivity, access, and equity, but such achievements are made possible by the same factors that yield interoperability, sustainability, and operating efficiency.

How We Work

Rather than design and develop something, and then figure out how to make it accessible, we design with a consideration to all audiences and all vectors of human difference from the outset. We are typically brought in early on projects to help advise and inform the design process before tangible assets are created. The changes we help our clients make at this stage have profound positive financial, design, engineering, and operating impacts downstream in future project phases. When we work on implementation phases such as design development in capital projects or the coding phase of software/web projects, our extensive expertise in engineering, standards, and best practices allows us to demonstrate and explain these best practices, thereby contributing to the capacity building of all with whom we collaborate. When we design and conduct prototyping sessions, we center disabled perspectives and considerations around marginalized communities. Our robust prototyping process facilitates us being able to test our ideas early and often, resulting in informed solutions that are inclusive, sustainable, and scalable.

We invite you to join us in building a more equitable, delightful, and welcoming world for everyone.