Services
Prime Access Consulting employs a holistic approach involving principles of inclusive design, standards conformance, training, and best practices. We collaborate with your team and partners to develop solutions to exceed your goals by helping your organization do work that benefits the widest possible audience. PAC is not focused on simply meeting regulatory compliance, we surpass compliance through our commitment to excellence and implementation of an inclusive methodology.
Accessibility Affordances
Does your organization need help deciding which accessibility affordances belong in an experience, how they should work, and how to make them feel integrated rather than added on? PAC helps teams plan, create, and implement features, tools, and design strategies that help people perceive, understand, navigate, and participate more fully. These affordances may include descriptions, tactile elements, touch-based interpretation, captions, transcripts, and other modalities that expand how information and experiences are made available. We help teams determine what is appropriate, where affordances should appear, how they should function, and how they can be designed, authored, produced, and implemented with care. In many cases, PAC also creates and produces these affordances.
Capacity Building
Does your organization want to build greater confidence and consistency around accessibility and inclusive design? Whether you need a focused training, a broader learning program, or support turning that knowledge into everyday practice, PAC helps teams build the knowledge, shared language, practical skills, and internal structures needed to apply inclusive design across roles and departments. Through trainings, workshops, coaching, strategic guidance, and practical learning experiences, we support staff as they connect accessibility and inclusion to planning, decision-making, content creation, design, and operations.
Digital Accessibility
Does your organization need help understanding how accessible your digital products really are, what needs to improve, and how to make better decisions across design, development, and content? PAC helps teams evaluate, improve, and plan more inclusive websites, applications, workflows, and other digital experiences. Our work can include high-level design review, detailed implementation testing, usability-focused evaluation, WCAG conformance auditing, VPAT support, and guidance for accessible content practices within third-party platforms. We help clients identify barriers, understand their severity and user impact, prioritize remediation, and build longer-term accessibility strategies that fit their products and organizational maturity.
Inclusive Experiential Design
Is your organization trying to create an experience that is welcoming, usable, and meaningful for the widest possible audience, but unsure how to translate that goal into design decisions that work in practice? PAC supports inclusive experiential design across the full lifecycle of a project, from early concepting through design, prototyping, implementation, operations, and post-opening evaluation.
Procurement and Advancement
Does your organization need help making sure accessibility and inclusive design are clearly reflected in funding strategies, vendor selection, or project planning? PAC helps clients strengthen the documents and decisions that shape future work, from RFPs and vendor proposals to grant applications and project language. We support teams in defining accessibility expectations, developing evaluation criteria, reviewing opportunities, and articulating inclusive design strategies related to community engagement, prototyping, implementation, and evaluation.
Prototyping
Do you know you want an inclusive experience, but need help exploring what it should look like, how it should work, and how to test ideas before they are finalized, fabricated, or scaled? PAC helps organizations use prototyping as a structured part of the design process, testing spaces, interfaces, interpretive elements, and access affordances with real users and real interaction in mind. This work helps teams move beyond assumptions, gather meaningful feedback early, identify barriers before they become embedded, and refine design decisions before they become costly or difficult to change.
Trainings
Does your organization need practical, role-specific training that helps staff understand accessibility and inclusive design and apply that knowledge in their daily work? PAC provides trainings that build confidence, fluency, and competence across teams, helping participants connect inclusive design principles to the decisions they make in content creation, design, digital products, built environments, visitor or user experience, operations, procurement, and programming.